Download PDF The Performance Consultant's Fieldbook: Tools and Techniques for Improving Organizations and People
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The Performance Consultant's Fieldbook: Tools and Techniques for Improving Organizations and People
Download PDF The Performance Consultant's Fieldbook: Tools and Techniques for Improving Organizations and People
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From the Back Cover
Since it was first published in 1998, The Performance Consultant's Fieldbook has become required reading for all serious workplace learning and performance consultants. This completely revised and updated second edition offers you more proven and practical advice; fresh, real-world examples and stories; and dozens more tools and templates. The Performance Consultant's Fieldbook will help trainers, training managers, and internal and external consultants working in partnership with clients to identify barriers to performance, explore a suite of solutions, and work collaboratively to get new procedures, technology, behaviors, and ideas adopted. Step-by-step, the book details the techniques you need to conduct performance interventions and offers a customizable collection of worksheets, flowcharts, planning guides, and job aids. It provides practical guidance and proven tools to help analyze an organizational environment, diagnose performance problems, identify barriers to performance, select appropriate interventions, and measure intervention success. This second edition of the classic resource includes new and updated information such as A section on understanding costs and cost drivers New material on sustaining change Material addressing social systems and norms in working environments More examples, stories, and tools on levels of performance interventions A focus on measuring results, especially based on a three-point model of evaluation An emphasis on measuring people performance, especially how to evaluate the effectiveness of the performance consulting effort Fresh examples on needs assessment, making the transition, and credibility and influence An updated glossary A CD with tools that can be adapted or customized for personal use Employees don't need to learn more; they need to perform better. And as a performance consultant armed with Hale's Fieldbook, you will have the tools you need to effect measurable enhancements in performance. Make the transition to a performance consultant today! "A good thing just got better . . . Judith Hale has succeeded in making the Fieldbook more valuable to the practitioners and customers of performance improvement." —Dean R. Larson, faculty coordinator, Purdue Homeland Security Institute
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About the Author
Judith Hale, Ph.D., has been a consultant to management in the public and private sectors for over twenty-five years. She specializes in needs assessments, certification programs, evaluation protocols, training outsourcing, and the implementation of major interventions. She is a past president of ISPI and is on the faculty of ISPI's HPT Institute and Boise State's School of Engineering.
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Product details
Paperback: 304 pages
Publisher: Pfeiffer; 2 edition (November 10, 2006)
Language: English
ISBN-10: 0787985341
ISBN-13: 978-0787985349
Product Dimensions:
8 x 0.8 x 9.2 inches
Shipping Weight: 1.4 pounds (View shipping rates and policies)
Average Customer Review:
4.2 out of 5 stars
17 customer reviews
Amazon Best Sellers Rank:
#198,145 in Books (See Top 100 in Books)
Very applicable to graduate class even though the book does not explicitly state that it is for this type of audience. This text takes away the mystery behind the concept of organizational consulting and has depictions that illustrate the variability of the practice. It allows each user to tailor the lessons to their specific needs whether that be for human resources or for direct performance consulting. Arrived in good condition.
Good book with a lot of great information for Performance Consultants!
interesting
Had to read it for grad course.
I purchased this book for a Master's class I am in, but it is an excellent resource for internal or external facilitation/consulting. This book presents a very holistic approach to issues and their solutions in organzizations.
As described
Excellent
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